Shipping policy

1. Processing Time

All orders are processed within 10-14 business days (excluding weekends and holidays).
If we are experiencing a high volume of orders, shipments may be delayed by a few days. You will be notified if there is a significant delay. 

 

2. Shipment Confirmation & Tracking

You will receive a shipment confirmation email once your order has shipped.
This email will contain your tracking number so you can follow your package’s progress.

 

3. International Shipping

We offer international shipping to select countries.
Delivery times vary by destination — typically 7–21 business days.

Important: International shipments may be subject to import duties, taxes, and fees which are the responsibility of the customer.

 

 4. Lost, Damaged, or Stolen Packages

We are not responsible for packages that are lost, stolen, or delivered to the wrong address if the carrier confirms delivery.

Please contact us immediately if your order hasn’t arrived within the expected timeframe.

For damaged items, refer to our Return & Exchange Policy.

 

5. Address Changes

If you need to correct or update your shipping address after placing an order, contact us as soon as possible at Mlauthentics05@gmail.com/(330-235-4714).
We cannot guarantee changes once the order has begun processing.